Hi, how can we help you?

WIZ Luminaire_ CE DoC_RED_Rune Ceiling RGB

WIZ Luminaire_ CE DoC_RED_Strip

WIZ Luminaire_ CE DoC_RED_Portable

Where can I find help?

WiZ lights: WiZ Colors and WiZ Whites.

What is WiZ and how does it work?

Adding a WiZ light in the system.

Setting lights to “pairing mode”.

Using a second device to control your lights

Smart Plug features

Identifying which light is being controlled.

Selecting lights.

Changing the favorite light modes for the WiZmote.

Disabling local communication.

Fade-in & Fade-out: changing how long it takes for lights to turn ON/OFF when used with the app or the WiZmote.

How does sign in work?

Sign in troubleshooting

Why can I only create an account with 3rd party identity providers?

Process for the Guest to join the Home.

Inviting someone to join your WiZ Home.

Guest access rights.

Editing fade-in and fade-out settings for all the lights of a group.

Editing fade-in and fade-out settings for all the lights of a Room.

Deleting / leaving a Home.

Adjusting the brightness at power on.

Changing the light modes available via WiZclick.

Enabling/disabling WiZclick.

What is a WiZ Scene?

Playing a Scene.

Sharing a Scene.

Scheduled Events: Special cases

Editing or deleting a scheduled event.

Enabling or disabling an existing scheduled event.

What are Rhythms?

Circadian rhythm: what does it do?

Deleting Rhythms

Why is there no power consumption displayed for my device?

Checking the power consumption of your lights

Power outage recovery

Choosing the right batteries for your WiZmote

Changing the modes assigned to the buttons of a WiZmote

What is the Wi-Fi WiZmote?

Action when motion is detected

Room level motion sensor settings

Understanding the Detection delay

Using Alice to control your WiZ devices via voice

Deleting devices from Alice

Setting up the Alice integration

Using Google Home to control your lights

Setting up Google Assistant for WiZ

Setting up Google Home for WiZ

Setting up Amazon Alexa Smart Home Skill for WiZ.

Using Amazon Alexa Smart Home Skill.

Amazon accounts and WiZ accounts.

Creating a Siri shortcut for a Scene

Editing or deleting a Siri shortcut for a Scene

Setting up IFTTT for WiZ.

Using IFTTT to control WiZ lights.

IFTTT and multiple WiZ Homes.

Deleting the SmartThings Integration

SmartThings and multiple WiZ Homes.

Setting up the SmartThings integration for your WiZ home

Setting up Conrad Connect for WiZ

Using Conrad Connect to control WiZ lights

Unlinking Conrad Connect

Unlinking Enki

Setting up Enki for WiZ

Enki and multiple WiZ homes

Unlinking of ImperiHome.

Setting up ImperiHome for WiZ.

Using ImperiHome to control WiZ lights.

Setting up Mijia for WiZ

Control the light using Mijia (Xiao Ai)

Mobile applications

WiZ Products Warranty

Migration Troubleshooting (502 error/no data transferred)

Why do I need to migrate my app?

How to remove data on this App?

WiZ Pro LED Drivers

WiZ Pro Bridge Box

WiZ Pro Switch Module

WiZ LED STRIPS

Wiz Led Strip User Instruction

What is the lumen power of the starter kit